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Notice of Rights NOTICE OF RIGHTS APP-BASED WORKER MINIMUM PAYMENT ORDINANCE SMC 8.37.100 GB Logistics, LLC (“GBL”) and GBL California, LLC (“GBL California”) identify as on-demand network companies as defined by SMC 8.37.020. As an app-based worker, you are entitled to the following information be
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Earning in Seattle
Gopuff is a leading Instant Commerce platform that brings thousands of everyday products to customers in minutes. The company stores its own inventory of about 4,000 products in hundreds of local micro-fulfillment centers, so, when customers order, their stuff comes directly from Gopuff to their doo
Getting Started
We’re so sorry that your order couldn’t be delivered as planned. The delivery process contains many variables that sometimes prevent orders from being delivered, including but not limited to weather conditions, local circumstances, and the inability to contact a customer at the point of delivery. An
Your Gopuff Order
Being a delivery partner with Gopuff means you can enjoy the flexibility of working on your own terms. When you deliver on-demand, you can be online for as little or as long as you want, whenever you want. This is our most popular and most flexible earning option, and it’s available to all delivery
When to Deliver
As a Gopuff delivery partner, your Weekly Summary helps you track the quality of the services you provide to customers through the platform. These metrics are calculated on a weekly basis, looking at Monday - Sunday of the previous week. You can see the previous week’s metrics and how they are cal
Account Info
We operate hundreds of micro-fulfillment centers, delivering to customers in more than 1,00 cities across the U.S., U.K., and France, and we're growing every month. Enter your address at www.gopuff.com to see if we currently deliver to you.
About Gopuff
While you are not required to tip, your delivery partner would most certainly appreciate it if you did! You may leave your driver a tip on your credit card or debit card at checkout in the app. Your delivery partner gets 100% of your tip! Additionally, if you would like to increase your tip amount,
Payments, Coupons and Discounts
Partners who schedule a block are eligible to earn a per-minute rate (e.g. $0.20/min) for the time they spend waiting at the facility for an order during that block. This is called Wait Pay. Wait Pay = (Scheduled minutes while waiting at the facility) x (Wait Pay Rate) During a scheduled block,
Delivery Partner Pay
Please note that the examples in this section are for illustrative purposes only. What you see below may not apply to your specific case. What if I’m not sure about my Business Ownership Structure? While Sole Proprietorship is the most common form of business structure, and what most Gopuff delive
Become a Delivery Partner
At some (but not all) Gopuff facilities, delivery partners have the option to request scheduled blocks in the driver app. Scheduled blocks are facility-specific, so if you’re granted one, you’re expected to be online at that facility and available to take orders for the entire duration of the block.
The Regulated Products Fee applies to alcohol and tobacco products. It will be applied when alcohol and/or tobacco products are placed in the cart (one fee per transaction, regardless of the number of products in the cart). This fee covers costs associated with the sale of alcohol, tobacco, and vapi
If you don’t wish to deliver alcohol while earning with Gopuff, you can indicate this preference in the Account Preference page of the Gopuff Driver app. You can edit this preference at any time, and any changes made will take into effect at the start of your next delivery session. *Please note th
Delivering Alcohol and Other Regulated Products
Delivery partners in the State of California who received notification of contract termination are eligible to appeal their deactivation. The option to appeal a contract termination will be detailed at the end of the relevant contract termination email. You will have up to one week to submit any r
Earning in California
To update your account information, visit the my account section of your Gopuff account. Using the my credit cards and settings sections, you can update your payment methods, phone number, and email address associated with your Gopuff account.
Your Gopuff Account
In order to deliver alcohol and other age-restricted products, you must complete a responsible delivery course where you will learn about the rules and regulations for delivering regulated products during the sign-up process. Additional alcohol delivery certification may be required and vary from st
Why am I being put on a waitlist? If the location you selected is currently at capacity for drivers/bikers, you will be placed on a waitlist and notified via email. You will remain on the waitlist until there is a need for more delivery partners in that area. What if I want to apply for a differ
If you have an existing Gopuff account, but do not have access to login on your phone, you can login on another device. Please enter the phone number associated with your account, and we’ll send the 4 digit verification code to both your phone and the email address associated with your account. You
To sign up to be a Gopuff Delivery Partner, you’ll need the following documents: Valid U.S. driver’s license* Vehicle or Car insurance in your name* In some locations, you may be asked for Vehicle Registration, Inspection or other documents. *Those who are delivering by bike are not required to ha
As independent contractors in the state of Washington, all Gopuff delivery partners are required to provide a Unified Business Identifier (UBI) number, indicating that they've been issued a Business License from the state Department of Revenue. Below are some resources and general information that y
After finishing the process of setting up your Stripe account, you will have some questions. We are here to help! When do I get paid? Gopuff’s pay cycle runs every Monday at 5AM local time through the following Monday at 4:59AM. We process your weekly pay on Tuesdays, and it may take a few days t
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