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You definitely can! Please keep in mind that we do sell some age-controlled products, so the intended recipient will need to be of age if any of those products are ordered. Updates regarding your delivery will be sent to your mobile phone. Please keep this in mind, as you may need to act as the go-b
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About Gopuff
Please note that the examples in this section are for illustrative purposes only. What you see below may not apply to your specific case. What if I’m not sure about my Business Ownership Structure? While Sole Proprietorship is the most common form of business structure, and what most Gopuff delive
Become a Delivery Partner
If you place a Gopuff order, you should receive both an SMS confirmation and an email confirmation. Please verify your mobile number and email address associated with your Gopuff account. You can do so by visiting “Account” in the app and choosing the “settings” section to view and edit your account
Your Gopuff Order
As independent contractors in the state of Washington, all Gopuff delivery partners are required to provide a Unified Business Identifier (UBI) number, indicating that they've been issued a Business License from the state Department of Revenue. Below are some resources and general information that y
We sincerely apologize for the mistake! Gopuff has a high standard of ensuring that temperature-sensitive items arrive as desired. We would be happy to correct this, please reach out to our Customer Service Team by going to the Gopuff app, clicking the account icon at the bottom of the page, and sel
If your customer's order includes alcohol or other regulated products, you will automatically be prompted through the Gopuff Driver app to scan their ID. The process below helps ensure a compliant delivery: When the customer presents their ID, examine the front and back and confirm that it (a) is
Delivering Alcohol and Other Regulated Products
The goal of these guidelines is to help foster a delivery partner community rooted in Safety, Respect, and Integrity, all while upholding Gopuff’s Standards of Service. These guidelines are in place to protect delivery partners and to ensure a safe and professional experience for all who use the Gop
Community Guidelines
Delivering orders with Gopuff is easy, and the app will guide you every step of the way. To keep it simple, we’ve highlighted some of the key steps you can expect to encounter on delivery: Starting the Drop Off When you arrive at the customer’s address and click “Start Drop-Off,” you’ll be prompted
Delivering
Some of Gopuff promotions and discounts will be automatically applied to your order. To see if you have any discounts on your account, you can add any product to your bag and visit the bag page. If there are auto-applied discounts, you will see the discounts applied to your order subtotal. To enter
Payments, Coupons and Discounts
Gopuff accepts all major credit and debit cards, including American Express (AMEX), Discover, Mastercard, Visa, JCB, Maestro, SNAP EBT, and Maestro UK. We also accept PayPal and Cash App Pay on both the mobile app and website. Apple Pay, Google Pay and Venmo are exclusive to our mobile app. Gopuff n
Your Trip Offer provides helpful information about your trip so you can make an informed decision about whether or not you’d like to accept it. Trip Offers: Frequently Asked Questions What is a trip offer and what does it include? Your Trip Offer includes key information about that particular trip
If you believe you are having issues receiving trip offer notifications, follow these steps: Make sure that you are online and either at or nearby the MFC Check that you have notifications enabled for Gopuff Driver in your device settings (For iOS) Settings → Notifications → Gopuff Driver → Allow No
Troubleshooting the Driver App
Gopuff is a leading Instant Commerce platform that brings thousands of everyday products to customers in minutes. The company stores its own inventory of about 4,000 products in hundreds of local micro-fulfillment centers, so, when customers order, their stuff comes directly from Gopuff to their doo
Getting Started
*NEW: Scan the barcode of the bin containing your order to complete the pickup process. Rolling out in certain markets starting October 15. Keep an eye out for in-app updates! Once you’ve accepted a trip offer, it’s time to head inside the Gopuff facility to pick up your order(s). Picking up an or
Stripe Connect is the platform that allows delivery partners to be paid for the services they offer on Gopuff. I have an existing Stripe account with another company. Do I need to create a new Stripe account? Yes, you still need to create an account with Stripe for Gopuff in order to get paid. The o
Delivery Partner Pay
How does Prop 22 affect how I'm paid? As a delivery partner in California, you are guaranteed to earn at least 120% of the local minimum wage at your pickup location, plus $0.36 for each mile driven during engaged time. This is your Prop 22 net earnings floor.* The Prop 22 Earnings Adjustment Calcul
Earning in California
Some of the perks of partnering with Gopuff is that you get to be your own boss and earn on your own terms. This means you choose when to deliver, how long you want to deliver for, and which offers you want to take. We want our delivery partners to be as successful as possible, so we’ve put together
We sincerely apologize for the mistake! We would be happy to correct this, please reach out to our Customer Service Team by going to the Gopuff app, clicking the account icon at the bottom of the page, and selecting Help.
How do I know if I’m eligible to deliver alcohol and other regulated products? In order to deliver alcohol and other regulated products, you must: Be 21+ years old Have a valid driver's license Have passed a criminal background check Complete an alcohol certification course (if applicable) Do I need
You should have received an email from Stripe (express@stripe.com) with instructions about how to confirm your tax information and tax information delivery preference (e-delivery or mail). Regardless of your delivery preference, it's important that you verify both your email address and postal addre
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