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If you are enrolled in a qualifying health plan, meet average minimum active and engaged hour requirements over the calendar quarter, and provide proof of enrollment when requested, you may be eligible to receive a healthcare subsidy from GBL California. How does the subsidy work? To qualify for a h
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Earning in California
Partners who schedule a block are eligible to earn a per-minute rate (e.g. $0.20/min) for the time they spend waiting at the facility for an order during that block. This is called Wait Pay. Wait Pay = (Scheduled minutes while waiting at the facility) x (Wait Pay Rate) During a scheduled block,
Delivery Partner Pay
You should have received an email from Stripe (express@stripe.com) with instructions about how to confirm your tax information and tax information delivery preference (e-delivery or mail). Regardless of your delivery preference, it's important that you verify both your email address and postal addre
Yes! You can order a gift card to be sent via email to your friends and family. The gift card can be used towards any in-app purchase. The recipient will need to sign in or sign up for a Gopuff account in order to redeem the gift card.
Payments, Coupons and Discounts
To refer someone to Gopuff, you can simply share a unique code or link found within the referral section of the Gopuff app and website. When someone successfully completes their first Gopuff order using either your referral link or your unique code, you automatically receive a reward credited to you
We sincerely apologize for the mistake! We would be happy to correct this, please reach out to our Customer Service Team by going to the Gopuff app, clicking the account icon at the bottom of the page, and selecting Help.
Your Gopuff Order
If you have an existing Gopuff account, but do not have access to login on your phone, you can login on another device. Please enter the phone number associated with your account, and we’ll send the 4 digit verification code to both your phone and the email address associated with your account. You
Your Gopuff Account
Gopuff only discloses personal and account information to Law Enforcement Officers or Officers of the Court who provide a valid subpoena or those individuals with a valid fraud affidavit. Submit all valid requests to our Legal Process Requests Portal.
Nothing is wrong! We want to be as honest as possible about when you’ll receive your Gopuff order. If your delivery estimate changes for any reason, we update your ETA immediately so you know when to expect your order. ETA’s may be adjusted for a variety of reasons: road conditions, weather conditio
The goal of these guidelines is to help foster a delivery partner community rooted in Safety, Respect, and Integrity, all while upholding Gopuff’s Standards of Service. These guidelines are in place to protect delivery partners and to ensure a safe and professional experience for all who use the Gop
Community Guidelines
To go online and start receiving trip offers, follow these steps: Swipe “Go Online” Select the Gopuff facility you want to deliver from Head to that facility to start receiving trip offers! Tip: You may receive a trip offer once you’re a few minutes away from the facility. This is to help you spend
Delivering
We are always accepting applications for various roles here at Gopuff! If you're interested in becoming a delivery partner, please apply at https://www.fountain.com/gopuff/apply/godrive-delivery-partner . If you're interested in joining our Corporate Team or working in our field organization, you ca
About Gopuff
We understand how important it is for you to receive your order quickly! For the most up-to-date information on your order’s estimated delivery, please check the order tracking provided in the Gopuff app. The delivery window may change on occasion, but this is not indicative of any issues. We strive
Managing your Work Locations As a delivery partner, you now have the ability to manage your work locations directly in the Gopuff Driver app. Whether you’re relocating to a new city or just want to explore delivering from other Gopuff locations in your area, You can make these changes at your conven
Account Info
You definitely can! Please keep in mind that we do sell some age-controlled products, so the intended recipient will need to be of age if any of those products are ordered. Updates regarding your delivery will be sent to your mobile phone. Please keep this in mind, as you may need to act as the go-b
If you notice suspicious activity on your banking statement, we strongly recommend that you contact your financial institution to report the potentially fraudulent activity. Due to privacy concerns, we are unfortunately unable to assist you directly through our Customer Service Team. Your financial
Some of the perks of partnering with Gopuff is that you get to be your own boss and earn on your own terms. This means you choose when to deliver, how long you want to deliver for, and which offers you want to take. We want our delivery partners to be as successful as possible, so we’ve put together
How does Prop 22 affect how I'm paid? As a delivery partner in California, you are guaranteed to earn at least 120% of the local minimum wage at your pickup location, plus $0.36 for each mile driven during engaged time. This is your Prop 22 net earnings floor.* The Prop 22 Earnings Adjustment Calcul
What are GBL California's policies for Anti-Discrimination, Anti-Harassment, and Zero Tolerance? GBL California Anti-Discrimination & Anti-Harassment Policy GBL California Zero Tolerance Policy How do I report an incident pertaining to the Zero Tolerance and/or Anti-Discrimination & Anti-Harassment
How do I know if I’m eligible to deliver alcohol and other regulated products? In order to deliver alcohol and other regulated products, you must: Be 21+ years old Have a valid driver's license Have passed a criminal background check Complete an alcohol certification course (if applicable) Do I need
Delivering Alcohol and Other Regulated Products
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