Your Gopuff order (UK)

Your Gopuff order (UK)

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(12)
UC
I experienced a problem with my rider

We’re so sorry that you had a bad experience with your rider. We want you to have an amazing experience and the best customer service every time you order. Please reach out to our Customer Service Team to report the issue and we'll be happy to help. The quickest way is through Live Chat in the app:

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Your Gopuff order (UK)

UC
Items in my order are melted.

We’re really sorry to hear that something arrived melted! That’s definitely not the seamless experience we want you to have. ​ Please reach out to our Customer Service Team as soon as possible. The quickest way is through Live Chat in the app: Account > Help > Chat with Support, we're here 24/7! Pre

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Your Gopuff order (UK)

UC
Items from my order are missing.

We’re really sorry to hear that something didn’t make it into your order! That’s definitely not the seamless experience we want you to have. ​ Please reach out to our Customer Service Team as soon as possible. The quickest way is through Live Chat in the app: Account > Help > Chat with Support, we'r

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Your Gopuff order (UK)

UC
My whole order is missing/hasn't turned up.

We’re really sorry to hear your order is missing! That’s definitely not the seamless experience we want you to have. Please reach out to our Customer Service Team as soon as possible. The quickest way is through Live Chat in the app: Account > Help > Chat with Support, we're here 24/7! Claims for mi

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Your Gopuff order (UK)

UC
Items in my order are expired.

We’re really sorry to hear something in your order wasn’t up to scratch - that’s definitely not the experience we aim to provide. ​ If you’ve received an expired item, please reach out to our Customer Service Team as soon as possible. The quickest way is through Live Chat in the app: Account > Help

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Your Gopuff order (UK)