I experienced a problem with my rider

We’re so sorry that you had a bad experience with your rider. We want you to have an amazing experience and the best customer service every time you order.

Please reach out to our Customer Service Team to report the issue and we'll be happy to help. The quickest way is through Live Chat in the app: Account > Help > Chat with Support, we're here 24/7!

Prefer email? You can also reach us at support.uk@gopuff.com.