I experienced a problem with my rider


We’re so sorry that you had a bad experience with your rider. We want you to have an amazing experience and the best customer service every time you order. If you have a safety concern, please start by completing this form, our dedicated Rider Complaint's Team will review your case and respond to you via email.

For further support, please reach out to our Customer Service Team via Live Chat on our app, go to Account > Help > Chat with Support.