Items in my order are melted.

Updated 

We’re so sorry to hear that an item from your order has melted. Please contact us below and one of our amazing Customer Service Agents will be happy to make this right for you! Please include a photo to show the condition of the item. We’ll make it right! You’ll hear back from us as quickly as we’re able to review your issue. Please reach out to our Customer Service Team via live chat 8am-2am Monday to Sunday via our app, go to Account > Help > Chat with Support.