Official

Accepted

Unanswered

Advanced Filters

Search Results (94)

Relevance
Selected Relevance
Prop 22 Healthcare Subsidy

If you are enrolled in a qualifying health plan, meet average minimum active and engaged hour requirements over the calendar quarter, and provide proof of enrollment when requested, you may be eligible to receive a healthcare subsidy from GBL California. How does the subsidy work? To qualify for a h

Article

goBrands Notice - ABRA-122078

Article

Can I request a product not currently in the App?

Absolutely! We'd love to hear your product suggestions, tweet us @gopuff what product you'd like us to offer next!

Article

GBL California Safety

What are GBL California's policies for Anti-Discrimination, Anti-Harassment, and Zero Tolerance? GBL California Anti-Discrimination & Anti-Harassment Policy GBL California Zero Tolerance Policy How do I report an incident pertaining to the Zero Tolerance and/or Anti-Discrimination & Anti-Harassment

Article

California Guidelines & Terms of Use

The goal of these guidelines is to help foster a delivery partner community rooted in Safety, Respect, and Integrity, all while upholding Gopuff’s Standards of Service. These guidelines are in place to protect delivery partners and to ensure a safe and professional experience for all who use the Gop

Article

Delivering by bike in extreme weather conditions

Here are some essential safety tips to keep in mind while you’re out delivering in extreme weather conditions. Snowy or Ice Rain or Flood Extreme Heat Extreme Cold Use lights and reflectors. Increase visibility by using front and rear lights, as well as reflective materials. Snowfall can reduce visi

Article

Do you offer Franchise Opportunities?

Gopuff is not a Franchiser and does not offer franchising opportunities.

Article

How long does delivery normally take?

Delivery times may vary based on your location in the delivery zone and the time your order is placed. You can find your estimated delivery time in the Gopuff app at the top of the page when placing your order.

Article

Staying safe on the road

While being a Delivery Partner has many perks – like working for yourself – it also means spending more time on the road than the average person. Naturally, this increases the level of risk you’re exposed to. Your safety is our priority, so we’ve put together some best practices to keep yourself and

Article

How do I submit a subpoena or Fraud Affidavit?

Gopuff only discloses personal and account information to Law Enforcement Officers or Officers of the Court who provide a valid subpoena or those individuals with a valid fraud affidavit. Submit all valid requests to our Legal Process Requests Portal.

Article

goBrands Notice - ABRA 122068

Article

Are you hiring ?

We are always accepting applications for various roles here at Gopuff! If you're interested in becoming a delivery partner, please apply at https://www.fountain.com/gopuff/apply/godrive-delivery-partner . If you're interested in joining our Corporate Team or working in our field organization, you ca

Article

Washington UBI Application FAQs

Please note that the examples in this section are for illustrative purposes only. What you see below may not apply to your specific case. ​ What if I’m not sure about my Business Ownership Structure? While Sole Proprietorship is the most common form of business structure, and what most Gopuff delive

Article

Is there a minimum amount I have to spend to place an order?

Check the app or order page and enter your address to confirm your area's minimum. Order minimums can fluctuate from time to time enabling efficiency in delivering orders.

Article

Gopuff Driver app connectivity issues

In order to connect you with our platform, Gopuff relies on a GPS signal from your Gopuff Driver app. If you’re experiencing trouble connecting the app, try these troubleshooting tips: iOS Users Android Users Permissions and Settings Make sure your have the following permissions enabled for the Gopu

Article

You’re not in my area yet.

Thank you for your interest in using our service! We apologize that we are not currently in your area. We have more locations coming soon! Please check back periodically in the app to see if we have added a Gopuff location near you. We look forward to serving you in the future.

Article

Not receiving offer notifications

If you believe you are having issues receiving trip offer notifications, follow these steps: Make sure that you are online and either at or nearby the MFC Check that you have notifications enabled for Gopuff Driver in your device settings (For iOS) Settings → Notifications → Gopuff Driver → Allow No

Article

Protecting yourself from vehicle theft

Vehicle theft can happen to anyone, anywhere. Keep yourself and others aware by sharing these tips: ​ Avoid parking beside large vehicles that obstruct your view Aim to park in busy areas where there are surveillance cameras or more people around Don’t leave your car running when dropping off an ord

Article

How do I change the email address on my account?

To update or edit the email address associated with your Gopuff account, visit the “my account” section and select “settings”. You’ll see a “change email” option.

Article

How to spot a fake ID

What are the age and ID verification requirements for delivering alcohol and regulated products? When an order includes an alcoholic beverage, the law requires you to verify the age of the customer before you hand over the alcohol. You can only deliver alcohol if the customer is 21 years of age or o

Article