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Your Gopuff Account
To stay true to our commitment of constantly improving the driver experience, Gopuff often releases updates to the driver app. To ensure you are always on the most up-to-date version of the driver app, we recommend enabling automatic updates in your device settings. How to turn on auto updates on
Troubleshooting the Driver App
To update or edit the email address associated with your Gopuff account, visit the “my account” section and select “settings”. You’ll see a “change email” option.
Absolutely! We'd love to hear your product suggestions, tweet us @gopuff what product you'd like us to offer next!
About Gopuff
In order to connect you with our platform, Gopuff relies on a GPS signal from your Gopuff Driver app. If you’re experiencing trouble connecting the app, try these troubleshooting tips: iOS Users Android Users Permissions and Settings Make sure your have the following permissions enabled for the Gopu
Some of Gopuff promotions and discounts will be automatically applied to your order. To see if you have any discounts on your account, you can add any product to your bag and visit the bag page. If there are auto-applied discounts, you will see the discounts applied to your order subtotal. To enter
Payments, Coupons and Discounts
We are always accepting applications for various roles here at Gopuff! If you're interested in becoming a delivery partner, please apply at https://www.fountain.com/gopuff/apply/godrive-delivery-partner . If you're interested in joining our Corporate Team or working in our field organization, you ca
You definitely can! Please keep in mind that we do sell some age-controlled products, so the intended recipient will need to be of age if any of those products are ordered. Updates regarding your delivery will be sent to your mobile phone. Please keep this in mind, as you may need to act as the go-b
In some Gopuff locations, alcohol and non-alcohol products are charged separately. If you place an order containing alcohol, and see two transactions from Gopuff immediately following your order, you're in a location where this is the case. The total of your two transactions will match the order tot
To refer someone to Gopuff, you can simply share a unique code or link found within the referral section of the Gopuff app and website. When someone successfully completes their first Gopuff order using either your referral link or your unique code, you automatically receive a reward credited to you
Delivery times may vary based on your location in the delivery zone and the time your order is placed. You can find your estimated delivery time in the Gopuff app at the top of the page when placing your order.
Most of the time, interactions with customers are smooth and simple. But there is the potential for some difficult situations, especially if you need to refuse delivery because a customer is too intoxicated or can’t present a valid ID. Your safety is key, So you should aim to avoid confrontation o
Driver and Biker Safety
Here are some essential safety tips to keep in mind while you’re out delivering in extreme weather conditions. Snowy or Ice Rain or Flood Extreme Heat Extreme Cold Drive slowly and maintain a safe following distance. Roads may be slippery, and it takes more time to brake. Clear snow and ice. Before
What are GBL California's policies for Anti-Discrimination, Anti-Harassment, and Zero Tolerance? GBL California Anti-Discrimination & Anti-Harassment Policy GBL California Zero Tolerance Policy How do I report an incident pertaining to the Zero Tolerance and/or Anti-Discrimination & Anti-Harassment
Earning in California
If you are enrolled in a qualifying health plan, meet average minimum active and engaged hour requirements over the calendar quarter, and provide proof of enrollment when requested, you may be eligible to receive a healthcare subsidy from GBL California. How does the subsidy work? To qualify for a h
Every time you place a Gopuff order, a copy of your receipt is emailed to the email address associated with your account. The subject line of these emails is Your Gopuff order!, If you need to search your inbox. You can also view past orders under the My Orders page on the app or website.
Gopuff means instant needs – essentials, delivered in minutes right to your door. Whether you need Tylenol, that one ingredient you didn’t realize you were missing until halfway through cooking dinner, your visiting friend’s favorite beer, or one of the other 4,000 products we stock across hundreds
Certain states restrict the sale of Dextromethorphan (DXM) to customers who are 18 or older. DXM is a cough suppressor found in common over-the-counter cold medications, such as Vicks DayQuil™/NyQuil™, Mucinex DM™, and Tylenol Cough & Cold™. In applicable states, orders containing DXM will require
Delivering Alcohol and Other Regulated Products
While being a Delivery Partner has many perks – like working for yourself – it also means spending more time on the road than the average person. Naturally, this increases the level of risk you’re exposed to. Your safety is our priority, so we’ve put together some best practices to keep yourself and
If you believe you are having issues receiving trip offer notifications, follow these steps: Make sure that you are online and either at or nearby the MFC Check that you have notifications enabled for Gopuff Driver in your device settings (For iOS) Settings → Notifications → Gopuff Driver → Allow No
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