How to spot a fake ID


When an order includes an alcoholic beverage, the law requires you to verify the age of the customer before you hand over the alcohol. You can only deliver alcohol if the customer is 21 years of age or older and you scan the customer's ID.

A valid ID is legally acceptable if it is issued by a governmental agency (such as federal, state, county or city) and meets the following criteria:

  • Contains the name of the customer

  • Contains the date of birth of the customer

  • Contains a description of the customer

  • Contains a photograph of the customer

  • Is currently valid (in other words, not expired)

When verifying an ID, confirmation of authenticity often needs to be done quickly, which makes careful scrutiny of the driver's license or ID important.

Here's how you can determine if the ID is valid or fake:

  • Compare the customer at the door to the photo in the ID. Examine facial features: are the height, eye shape, ear and nose shape or placement similar? Ignore weight, hair and makeup as these may change.

  • Check the expiration date. Do not accept an ID that is expired.

  • Ask to remove the ID from the wallet. You will need to scan the ID through the Gopuff Driver app. This also gives you a chance to examine the ID more closely.

  • Feel the edges of the ID. A legitimate ID will have smooth, uniform edges. A fake ID may have rougher edges and perhaps may be coming apart.

  • Look for glue lines or bumpy or uneven surfaces. A real ID’s surface should be consistent.