Prop 22 Healthcare Subsidy

If you are enrolled in a qualifying health plan, meet average minimum active and engaged hour requirements over the calendar quarter, and provide proof of enrollment when requested, you may be eligible to receive a healthcare subsidy from GBL California. How does the subsidy work? To qualify for a h

Can I request a product not currently in the App?

Absolutely! We'd love to hear your product suggestions, tweet us @gopuff what product you'd like us to offer next!

goBrands Notice - ABRA-122078

What is the Regulated Products Fee?

The Regulated Products Fee applies to alcohol and tobacco products. It will be applied when alcohol and/or tobacco products are placed in the cart (one fee per transaction, regardless of the number of products in the cart). This fee covers costs associated with the sale of alcohol, tobacco, and vapi

You’re not in my area yet.

Thank you for your interest in using our service! We apologize that we are not currently in your area. We have more locations coming soon! Please check back periodically in the app to see if we have added a Gopuff location near you. We look forward to serving you in the future.

Protecting yourself from vehicle theft

Vehicle theft can happen to anyone, anywhere. Keep yourself and others aware by sharing these tips: ​ Avoid parking beside large vehicles that obstruct your view Aim to park in busy areas where there are surveillance cameras or more people around Don’t leave your car running when dropping off an ord

GBL California Safety

What are GBL California's policies for Anti-Discrimination, Anti-Harassment, and Zero Tolerance? GBL California Anti-Discrimination & Anti-Harassment Policy GBL California Zero Tolerance Policy How do I report an incident pertaining to the Zero Tolerance and/or Anti-Discrimination & Anti-Harassment

Delivering by bike in extreme weather conditions

Here are some essential safety tips to keep in mind while you’re out delivering in extreme weather conditions. Snowy or Ice Rain or Flood Extreme Heat Extreme Cold Use lights and reflectors. Increase visibility by using front and rear lights, as well as reflective materials. Snowfall can reduce visi

Why doesn't my coupon or Puff Points Reward apply to alcohol items?

In order to comply with state and local regulations in many of the markets Gopuff operates in, general discounts and credits cannot be applied to alcohol items in most cases. This restriction also applies to Puff Points Rewards.

Is there a minimum amount I have to spend to place an order?

Check the app or order page and enter your address to confirm your area's minimum. Order minimums can fluctuate from time to time enabling efficiency in delivering orders.

Staying safe on the road

While being a Delivery Partner has many perks – like working for yourself – it also means spending more time on the road than the average person. Naturally, this increases the level of risk you’re exposed to. Your safety is our priority, so we’ve put together some best practices to keep yourself and

Keeping your driver app updated

To stay true to our commitment of constantly improving the driver experience, Gopuff often releases updates to the driver app. To ensure you are always on the most up-to-date version of the driver app, we recommend enabling automatic updates in your device settings. ​ How to turn on auto updates on

Does Gopuff offer gift cards?

Yes! You can order a gift card to be sent via email to your friends and family. The gift card can be used towards any in-app purchase. The recipient will need to sign in or sign up for a Gopuff account in order to redeem the gift card.

Where do you deliver?

We operate hundreds of micro-fulfillment centers, delivering to customers in more than 1,00 cities across the U.S., U.K., and France, and we're growing every month. Enter your address at www.gopuff.com to see if we currently deliver to you.

Not receiving offer notifications

If you believe you are having issues receiving trip offer notifications, follow these steps: Make sure that you are online and either at or nearby the MFC Check that you have notifications enabled for Gopuff Driver in your device settings (For iOS) Settings → Notifications → Gopuff Driver → Allow No

Can I send a Gopuff order to someone else?

You definitely can! Please keep in mind that we do sell some age-controlled products, so the intended recipient will need to be of age if any of those products are ordered. Updates regarding your delivery will be sent to your mobile phone. Please keep this in mind, as you may need to act as the go-b

The Way to Go Newsletter

We’ll post all of our newsletters here, so you never miss a beat. Submit to the Way to Go Newsletter Sharing is caring! Lend a helping hand by submitting your best practices for finding success with Gopuff. Submit your Delivery Tips & Tricks​ ​ Fill out this form and we just might feature your story

How do I find my receipts?

Every time you place a Gopuff order, a copy of your receipt is emailed to the email address associated with your account. The subject line of these emails is Your Gopuff order!, If you need to search your inbox. You can also view past orders under the My Orders page on the app or website.

Do you offer Franchise Opportunities?

Gopuff is not a Franchiser and does not offer franchising opportunities.

What to do in case of safety concerns

Your safety is our priority. If you are in a situation that presents an immediate threat to life or property, call 9-1-1. Otherwise, any safety concerns you have while providing services for Gopuff can be reported to EthicsPoint - a third party we partner with, who are completely confidential. You c