Do you offer Franchise Opportunities?

Gopuff is not a Franchiser and does not offer franchising opportunities.

How to stay safe in difficult situations with customers

Most of the time, interactions with customers are smooth and simple. But there is the potential for some difficult situations, especially if you need to refuse delivery because a customer is too intoxicated or can’t present a valid ID. ​ Your safety is key, So you should aim to avoid confrontation o

Delivering by car in extreme weather conditions

Here are some essential safety tips to keep in mind while you’re out delivering in extreme weather conditions. Snowy or Ice Rain or Flood Extreme Heat Extreme Cold Drive slowly and maintain a safe following distance. Roads may be slippery, and it takes more time to brake. Clear snow and ice. Before

GBL California Safety

What are GBL California's policies for Anti-Discrimination, Anti-Harassment, and Zero Tolerance? GBL California Anti-Discrimination & Anti-Harassment Policy GBL California Zero Tolerance Policy How do I report an incident pertaining to the Zero Tolerance and/or Anti-Discrimination & Anti-Harassment

goBrands Notice - ABRA 122068

goBrands Notice - ABRA-122078

Is there a minimum amount I have to spend to place an order?

Check the app or order page and enter your address to confirm your area's minimum. Order minimums can fluctuate from time to time enabling efficiency in delivering orders.

Prop 22 Healthcare Subsidy

If you are enrolled in a qualifying health plan, meet average minimum active and engaged hour requirements over the calendar quarter, and provide proof of enrollment when requested, you may be eligible to receive a healthcare subsidy from GBL California. How does the subsidy work? To qualify for a h

How do I submit a subpoena or Fraud Affidavit?

Gopuff only discloses personal and account information to Law Enforcement Officers or Officers of the Court who provide a valid subpoena or those individuals with a valid fraud affidavit. Submit all valid requests to our Legal Process Requests Portal.

Protecting yourself from vehicle theft

Vehicle theft can happen to anyone, anywhere. Keep yourself and others aware by sharing these tips: ​ Avoid parking beside large vehicles that obstruct your view Aim to park in busy areas where there are surveillance cameras or more people around Don’t leave your car running when dropping off an ord

Are you hiring ?

We are always accepting applications for various roles here at Gopuff! If you're interested in becoming a delivery partner, please apply at https://www.fountain.com/gopuff/apply/godrive-delivery-partner . If you're interested in joining our Corporate Team or working in our field organization, you ca

Can I request a product not currently in the App?

Absolutely! We'd love to hear your product suggestions, tweet us @gopuff what product you'd like us to offer next!

Staying safe on the road

While being a Delivery Partner has many perks – like working for yourself – it also means spending more time on the road than the average person. Naturally, this increases the level of risk you’re exposed to. Your safety is our priority, so we’ve put together some best practices to keep yourself and

The Way to Go Newsletter

We’ll post all of our newsletters here, so you never miss a beat. Submit to the Way to Go Newsletter Sharing is caring! Lend a helping hand by submitting your best practices for finding success with Gopuff. Submit your Delivery Tips & Tricks​ ​ Fill out this form and we just might feature your story

California Guidelines & Terms of Use

The goal of these guidelines is to help foster a delivery partner community rooted in Safety, Respect, and Integrity, all while upholding Gopuff’s Standards of Service. These guidelines are in place to protect delivery partners and to ensure a safe and professional experience for all who use the Gop

When will I be able to purchase alcohol in my city?

Gopuff is always working to expand its product offerings, including alcohol. If we do start offering alcohol in your city, we will absolutely let you know via email, messaging, or the app.

What to do in case of safety concerns

Your safety is our priority. If you are in a situation that presents an immediate threat to life or property, call 9-1-1. Otherwise, any safety concerns you have while providing services for Gopuff can be reported to EthicsPoint - a third party we partner with, who are completely confidential. You c

Products restricted to customers 18+

Certain states restrict the sale of Dextromethorphan (DXM) to customers who are 18 or older. DXM is a cough suppressor found in common over-the-counter cold medications, such as Vicks DayQuil™/NyQuil™, Mucinex DM™, and Tylenol Cough & Cold™. ​ In applicable states, orders containing DXM will require

Seattle Paid Sick & Safe Time

Notice of Rights and Policy & Procedure Visit the following direct links for more information: ​Seattle Paid Sick & Safe Time - Notice of Rights ​​Seattle Paid Sick & Safe Time - Policy & Procedure How to use PSST in the Gopuff Driver app If you have 1 or more days of PSST available, you’ll now see

What is the Regulated Products Fee?

The Regulated Products Fee applies to alcohol and tobacco products. It will be applied when alcohol and/or tobacco products are placed in the cart (one fee per transaction, regardless of the number of products in the cart). This fee covers costs associated with the sale of alcohol, tobacco, and vapi