goBrands Notice - ABRA-122078

Does Gopuff offer gift cards?

Yes! You can order a gift card to be sent via email to your friends and family. The gift card can be used towards any in-app purchase. The recipient will need to sign in or sign up for a Gopuff account in order to redeem the gift card.

GBL California Safety

What are GBL California's policies for Anti-Discrimination, Anti-Harassment, and Zero Tolerance? GBL California Anti-Discrimination & Anti-Harassment Policy GBL California Zero Tolerance Policy How do I report an incident pertaining to the Zero Tolerance and/or Anti-Discrimination & Anti-Harassment

How do I find my receipts?

Every time you place a Gopuff order, a copy of your receipt is emailed to the email address associated with your account. The subject line of these emails is Your Gopuff order!, If you need to search your inbox. You can also view past orders under the My Orders page on the app or website.

Protecting yourself from vehicle theft

Vehicle theft can happen to anyone, anywhere. Keep yourself and others aware by sharing these tips: ​ Avoid parking beside large vehicles that obstruct your view Aim to park in busy areas where there are surveillance cameras or more people around Don’t leave your car running when dropping off an ord

Can I schedule my delivery in advance

We do currently offer the ability to schedule a delivery for a future time or date!

Can I send a Gopuff order to someone else?

You definitely can! Please keep in mind that we do sell some age-controlled products, so the intended recipient will need to be of age if any of those products are ordered. Updates regarding your delivery will be sent to your mobile phone. Please keep this in mind, as you may need to act as the go-b

Seattle App-Based Worker Minimum Payment Ordinance

Notice of Rights​ NOTICE OF RIGHTS APP-BASED WORKER MINIMUM PAYMENT ORDINANCE SMC 8.37.100 GB Logistics, LLC (“GBL”) and GBL California, LLC (“GBL California”) identify as on-demand network companies as defined by SMC 8.37.020. As an app-based worker, you are entitled to the following information be

When will I be able to purchase alcohol in my city?

Gopuff is always working to expand its product offerings, including alcohol. If we do start offering alcohol in your city, we will absolutely let you know via email, messaging, or the app.

What is the Regulated Products Fee?

The Regulated Products Fee applies to alcohol and tobacco products. It will be applied when alcohol and/or tobacco products are placed in the cart (one fee per transaction, regardless of the number of products in the cart). This fee covers costs associated with the sale of alcohol, tobacco, and vapi

Why doesn't my coupon or Puff Points Reward apply to alcohol items?

In order to comply with state and local regulations in many of the markets Gopuff operates in, general discounts and credits cannot be applied to alcohol items in most cases. This restriction also applies to Puff Points Rewards.

Delivering by car in extreme weather conditions

Here are some essential safety tips to keep in mind while you’re out delivering in extreme weather conditions. Snowy or Ice Rain or Flood Extreme Heat Extreme Cold Drive slowly and maintain a safe following distance. Roads may be slippery, and it takes more time to brake. Clear snow and ice. Before

My delivery partner didn’t come to my door.

We want you to have an amazing experience and the best customer service every time you order. We would be happy to help you with this, please reach out to our Customer Service Team by going to the Gopuff app, clicking the account icon at the bottom of the page, and selecting Help.

How do I change the email address on my account?

To update or edit the email address associated with your Gopuff account, visit the “my account” section and select “settings”. You’ll see a “change email” option.

Washington UBI Application FAQs

Please note that the examples in this section are for illustrative purposes only. What you see below may not apply to your specific case. ​ What if I’m not sure about my Business Ownership Structure? While Sole Proprietorship is the most common form of business structure, and what most Gopuff delive

Where do you deliver?

We operate hundreds of micro-fulfillment centers, delivering to customers in more than 1,00 cities across the U.S., U.K., and France, and we're growing every month. Enter your address at www.gopuff.com to see if we currently deliver to you.

Delivering by bike in extreme weather conditions

Here are some essential safety tips to keep in mind while you’re out delivering in extreme weather conditions. Snowy or Ice Rain or Flood Extreme Heat Extreme Cold Use lights and reflectors. Increase visibility by using front and rear lights, as well as reflective materials. Snowfall can reduce visi

Why was I charged twice?

In some Gopuff locations, alcohol and non-alcohol products are charged separately. If you place an order containing alcohol, and see two transactions from Gopuff immediately following your order, you're in a location where this is the case. The total of your two transactions will match the order tot

Staying safe on the road

While being a Delivery Partner has many perks – like working for yourself – it also means spending more time on the road than the average person. Naturally, this increases the level of risk you’re exposed to. Your safety is our priority, so we’ve put together some best practices to keep yourself and

Do you offer Franchise Opportunities?

Gopuff is not a Franchiser and does not offer franchising opportunities.