goBrands Notice - ABRA 122068

You’re not in my area yet.

Thank you for your interest in using our service! We apologize that we are not currently in your area. We have more locations coming soon! Please check back periodically in the app to see if we have added a Gopuff location near you. We look forward to serving you in the future.

Staying safe on the road

While being a Delivery Partner has many perks – like working for yourself – it also means spending more time on the road than the average person. Naturally, this increases the level of risk you’re exposed to. Your safety is our priority, so we’ve put together some best practices to keep yourself and

How to stay safe in difficult situations with customers

Most of the time, interactions with customers are smooth and simple. But there is the potential for some difficult situations, especially if you need to refuse delivery because a customer is too intoxicated or can’t present a valid ID. ​ Your safety is key, So you should aim to avoid confrontation o

Does Gopuff offer gift cards?

Yes! You can order a gift card to be sent via email to your friends and family. The gift card can be used towards any in-app purchase. The recipient will need to sign in or sign up for a Gopuff account in order to redeem the gift card.

Washington UBI Application FAQs

Please note that the examples in this section are for illustrative purposes only. What you see below may not apply to your specific case. ​ What if I’m not sure about my Business Ownership Structure? While Sole Proprietorship is the most common form of business structure, and what most Gopuff delive

Can I send a Gopuff order to someone else?

You definitely can! Please keep in mind that we do sell some age-controlled products, so the intended recipient will need to be of age if any of those products are ordered. Updates regarding your delivery will be sent to your mobile phone. Please keep this in mind, as you may need to act as the go-b

Using a Coupon Code

Coupon eligibility varies based on multiple criteria. Please double-check all of the terms and conditions for your coupon: including eligibility, expiration date (expired coupons cannot be reinstated), product limitations, and total cart minimums. We made an update (8.25.0) to our app where you can

What is Gopuff?

Gopuff means instant needs – essentials, delivered in minutes right to your door. Whether you need Tylenol, that one ingredient you didn’t realize you were missing until halfway through cooking dinner, your visiting friend’s favorite beer, or one of the other 4,000 products we stock across hundreds

When will I be able to purchase alcohol in my city?

Gopuff is always working to expand its product offerings, including alcohol. If we do start offering alcohol in your city, we will absolutely let you know via email, messaging, or the app.

Washington State Application Requirements

As independent contractors in the state of Washington, all Gopuff delivery partners are required to provide a Unified Business Identifier (UBI) number, indicating that they've been issued a Business License from the state Department of Revenue. Below are some resources and general information that y

How do I redeem a promo code, coupon code or GoCash?

Some of Gopuff promotions and discounts will be automatically applied to your order. To see if you have any discounts on your account, you can add any product to your bag and visit the bag page. If there are auto-applied discounts, you will see the discounts applied to your order subtotal. To enter

How do I tip my delivery partner?

While you are not required to tip, your delivery partner would most certainly appreciate it if you did! You may leave your driver a tip on your credit card or debit card at checkout in the app. Your delivery partner gets 100% of your tip! Additionally, if you would like to increase your tip amount,

How long does delivery normally take?

Delivery times may vary based on your location in the delivery zone and the time your order is placed. You can find your estimated delivery time in the Gopuff app at the top of the page when placing your order.

Understanding your Trip Offer

Your Trip Offer provides helpful information about your trip so you can make an informed decision about whether or not you’d like to accept it. Trip Offers: Frequently Asked Questions ​ What is a trip offer and what does it include? Your Trip Offer includes key information about that particular trip

GBL California Safety

What are GBL California's policies for Anti-Discrimination, Anti-Harassment, and Zero Tolerance? GBL California Anti-Discrimination & Anti-Harassment Policy GBL California Zero Tolerance Policy How do I report an incident pertaining to the Zero Tolerance and/or Anti-Discrimination & Anti-Harassment

What’s your referral program?

To refer someone to Gopuff, you can simply share a unique code or link found within the referral section of the Gopuff app and website. When someone successfully completes their first Gopuff order using either your referral link or your unique code, you automatically receive a reward credited to you

Seattle App-Based Worker Minimum Payment Ordinance

Notice of Rights​ NOTICE OF RIGHTS APP-BASED WORKER MINIMUM PAYMENT ORDINANCE SMC 8.37.100 GB Logistics, LLC (“GBL”) and GBL California, LLC (“GBL California”) identify as on-demand network companies as defined by SMC 8.37.020. As an app-based worker, you are entitled to the following information be

Seattle Paid Sick & Safe Time

Notice of Rights and Policy & Procedure Visit the following direct links for more information: ​Seattle Paid Sick & Safe Time - Notice of Rights ​​Seattle Paid Sick & Safe Time - Policy & Procedure How to use PSST in the Gopuff Driver app If you have 1 or more days of PSST available, you’ll now see

goBrands Notice - ABRA-122078