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Aldi matched products are checked every week to GB Aldi online, against our prices for the same or equivalent products. The comparison does not include any discounts, multi-buy offers or other personal discounts such as product vouchers, staff or NHS discounts. Gopuff retail prices will be the s
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Payments, Coupons and Discounts (UK)
Yes! Once at the checkout page, you can book a particular date and time for your order. Rather than receiving it ASAP, you can select the option to ‘Schedule for later’ > Pick a date and time > Confirm your order by clicking ‘Place order'. Please be aware that we are unable to start packing an order
About GoPuff (UK)
FAM Membership Tesco Price Match This price match campaign is only applicable to exclusive FAM Membership prices. FAM is a paid service (invoiced monthly or quarterly) which offers unlimited free delivery (small order fees may apply) and exclusive FAM prices on selected products. Tesco matched produ
We’re really sorry that your order couldn't be delivered as planned. In the event that an order is cancelled, we will provide a full refund back to your original payment method within 3-5 working days (not including weekends or holidays). In some instances, funds may be returned in the form of a voi
Please ensure you are entering the correct phone number when logging into your Gopuff account. A 4 digit verification code will be sent to your phone number and to the email address associated with your Gopuff account. If you're having any trouble, please reach out to our Customer Service Team. The
Your Gopuff account (UK)
1. Can I buy alcohol and tobacco products from Gopuff? Yes, customers can purchase both alcohol and tobacco products through Gopuff. 2. How old do I need to be to buy alcohol and tobacco products? You must be 18 years of age or older. 3. Will my ID be checked when scratchcards are delivered? If
Gopuff is not a franchisor and does not offer franchising opportunities.
Feedback and Questions (UK)
To update your account information, visit the “Account” section of your Gopuff account. Using the “Payments” and “Settings” sections, you can update your payment methods, phone number, and email address associated with your Gopuff account. If you're having any trouble, please reach out to our Custom
We’re really sorry to hear that something didn’t make it into your order! That’s definitely not the seamless experience we want you to have. Please reach out to our Customer Service Team as soon as possible. The quickest way is through Live Chat in the app: Account > Help > Chat with Support, we'r
Your Gopuff order (UK)
If there is an issue with your order, you can contact us via Live Chat, any time, via our app, go to Account > Help > Chat with Support. We will need your phone number, order number (if applicable), and email address to be able to assist you. We have a 12-hour policy for missing / incorrect items /
Gopuff Fee Comparison – Terms & Conditions Basis of Comparison Delivery fee, bag fee, and service fee comparisons are based on publicly available pricing data collected from Uber Eats® and Deliveroo® for 50 equivalent delivery addresses across key UK cities. Data was captured between 30th and 31st J
Enter your address in the Gopuff app to see if we deliver to you. We're currently available in lots of UK towns and cities, as well as the United States! Your account works in all of our locations, so no changes are needed when you go on holiday!
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