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Enter your address in the Gopuff app to see if we deliver to you. We're currently available in lots of UK towns and cities, as well as the United States! Your account works in all of our locations, so no changes are needed when you go on holiday!
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About GoPuff (UK)
We’re really sorry that your order couldn't be delivered as planned. In the event that an order is cancelled, we will provide a full refund back to your original payment method within 3-5 working days (not including weekends or holidays). In some instances, funds may be returned in the form of a voi
Payments, Coupons and Discounts (UK)
If your order hasn't been dispatched yet, you can cancel via the Gopuff app: Order Status > 'Get Help' > Cancel. If your order is out for delivery, please reach out to our Customer Service Team as soon as possible. The quickest way is through Live Chat in the app: Account > Help > Chat with Support,
Your Gopuff order (UK)
We’re really sorry to hear that something didn’t make it into your order! That’s definitely not the seamless experience we want you to have. Please reach out to our Customer Service Team as soon as possible. The quickest way is through Live Chat in the app: Account > Help > Chat with Support, we'r
If there is an issue with your order, you can contact us via Live Chat, any time, via our app, go to Account > Help > Chat with Support. We will need your phone number, order number (if applicable), and email address to be able to assist you. We have a 12-hour policy for missing / incorrect items /
Aldi matched products are checked every week to GB Aldi online, against our prices for the same or equivalent products. The comparison does not include any discounts, multi-buy offers or other personal discounts such as product vouchers, staff or NHS discounts. Gopuff retail prices will be the same
If you have an existing Gopuff account but do not have access to login on the phone associated with your account and have a new phone, please get in touch with our customer support team to update your number. The quickest way is through Live Chat in the app: Account > Help > Chat with Support, we're
Your Gopuff account (UK)
While you are certainly not required to tip, your rider would most certainly appreciate it if you do! If you'd like to tip your rider, please confirm the tip amount at the bottom of the checkout page. The tip will be added to the order total and once the order has been delivered, your order rider wi
FAM Membership Tesco Price Match This price match campaign is only applicable to exclusive FAM Membership prices. FAM is a paid service (invoiced monthly or quarterly) which offers unlimited free delivery (small order fees may apply) and exclusive FAM prices on selected products. Tesco matched produ
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