Skip to main content
UK Help Center
Payments, Coupons and Discounts (UK)

Payments, Coupons and Discounts (UK)

Article list

(19)
UC
My order was cancelled, but I was still charged.

We’re really sorry that your order couldn't be delivered as planned. In the event that an order is cancelled, we will provide a full refund back to your original payment method within 3-5 working days (not including weekends or holidays). In some instances, funds may be returned in the form of a voi

Article

 • 

Payments, Coupons and Discounts (UK)

UC
What is priority delivery?

For an additional fee, we will prioritise your order and pack it first. Once packed, it will be added to the top of the riders' list of deliveries. Please note this option won't always be available, you can check once through to the Checkout page under Delivery Details. If you need any support, plea

Article

 • 

Payments, Coupons and Discounts (UK)

UC
Which payment methods does Gopuff accept?

Gopuff accepts all major credit and debit cards, including American Express (AMEX), Discover, Mastercard, Visa, JCB, Maestro, and Maestro UK. You can also pay by Google Pay and Apple Pay!

Article

 • 

Payments, Coupons and Discounts (UK)

UC
How do I tip my rider?

While you are certainly not required to tip, your rider would most certainly appreciate it if you do! If you'd like to tip your rider, please confirm the tip amount at the bottom of the checkout page. The tip will be added to the order total and once the order has been delivered, your order rider wi

Article

 • 

Payments, Coupons and Discounts (UK)

UC
How do I redeem a promo or coupon code?

Some of Gopuff promotions and discounts will be automatically applied to your next order. To see if you have any discounts on your account, you can add any product to your cart and visit the 'My Bag' page. If there are auto-applied discounts, you will see the discounts applied to your order subtotal

Article

 • 

Payments, Coupons and Discounts (UK)