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Will I Receive Any Confirmation After My Account Is Deleted?

​ Gopuff may send a confirmation email or notification once your account deletion request has been processed successfully. ​ ​

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Will My Data Be Completely Erased Upon Deleting My Account?

Gopuff is committed to data privacy and security. ​ Upon account deletion, Gopuff will make reasonable efforts to erase your data under its privacy policy.

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About Gopuff

Gopuff is a leading Instant Commerce platform that brings thousands of everyday products to customers in minutes. The company stores its own inventory of about 4,000 products in hundreds of local micro-fulfillment centers, so, when customers order, their stuff comes directly from Gopuff to their doo

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Can I Choose Which Warehouse To Work At?

Generally, you'll be assigned to work at the warehouse nearest to your location in addition to a select number of warehouses within the local area. ​ However, you may have the option to express preferences for specific warehouses depending on availability and operational needs.

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How Do I Know Which Warehouse I'll Be Working At?

​ Once you're onboarded as an independent contractor with Gopuff, you'll receive information about the warehouse(s) you're assigned to work at. ​ This information is communicated through the Gopuff driver app.

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Are There Specific Requirements For Working At Gopuff Warehouses?

Yes! ​ Working at Gopuff warehouses may require meeting certain eligibility criteria, such as your vehicle of choice. ​ These requirements will be communicated to you during the onboarding process.

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What Is Gopuff?

Gopuff is a rapid grocery delivery service! ​ With Gopuff, customers can order snacks, essentials, alcohol and more through our app or website. Once a customer enters their delivery address, they can see all the items available from the closest Gopuff facility. ​ GoPuff then allows customers to add

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What Is A GoMission?

GoMissions are an earnings enhancer! ​ These can come in the form of per order boosts, or tiered bonuses. ​ Check the Gomissions section regularly and you can read the description of each mission, and accept any available Missions to start boosting your earnings.

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As A Gopuff Delivery Partner, What Is My Employment Status?

​ All Gopuff delivery partners are independent contractors. This means that you are self employed, as opposed to an employee of Gopuff.

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Is There Flexibility In Booking Priority Slots At Gopuff Warehouses?

Gopuff strives to offer flexibility in booking priority slots for independent contractors based on operational needs and availability. You may have the option to choose your slots within the available time blocks, subject to availability. ​ It is, however, not necessary to book a priority slot in or

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Are you hiring?

We are always accepting applications for various roles here at Gopuff! If you’re interested in joining our Corporate Team, you can view our current openings by visiting our Careers Page here.

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Can you stop texting and/or emailing me?

You’re able to unsubscribe from Gopuff marketing emails using the link provided at the bottom of the emails. You’ll see a line that reads, “To unsubscribe from our mailing list, click here.” Note: emails titled “Gopuff Your verification code” and “Your Gopuff order details!” are transactional. These

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Gopuff UK Christmas Gamification Campaign: ‘Delivery Dash’ T&Cs

1. Promoter This promotion is run by Gopuff UK Ltd (“Gopuff”), registered in England & Wales. By participating you accept these terms. ​ 2. Campaign period The Christmas Delivery Dash campaign runs from 00:00 on 1 December 2025 to 23:59 on 25 December 2025 (UTC). All actions that award points must b

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Gopuff x Campari Competition T&Cs

Aperol Spritz SMEG Fridge Promotion (the "Promotion") Terms & Conditions Gopuff has teamed up with [Glen Grant Limited t/a Campari UK (“Campari”) to offer Gopuff customers the chance to win an Aperol branded mini SMEG fridge (the “Prize”). By entering the Promotion, you agree to be bound by these te

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Getting Paid

​After finishing the process of setting up your Stripe account, you will have some questions. We are here to help! ​ When do I get paid? Gopuff’s pay cycle runs every Monday at 5AM local time through the following Monday at 4:59AM. We process your weekly pay on Tuesdays, and it may take a few days t

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FAM Membership Tesco Price Match

FAM Membership Tesco Price Match This price match campaign is only applicable to exclusive FAM Membership prices. FAM is a paid service (invoiced monthly or quarterly) which offers unlimited free delivery (small order fees may apply) and exclusive FAM prices on selected products. Tesco matched produ

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Do you offer Franchise Opportunities?

Gopuff is not a franchisor and does not offer franchising opportunities.

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Can I request a product?

Absolutely! If you have any product requests you'd like for us to offer next, please get in touch with our Customer Service Team, and we will pass on your suggestion. The quickest way is through Live Chat in the app: Account > Help > Chat with Support, we're here 24/7! Prefer to email? You can also

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Cancelled Orders

When an order is cancelled, the delivery partner is responsible for returning it to the facility they picked it up from. The return process is simple, and the app will walk you through it every step of the way. Why do orders get cancelled? In most cases, an order is cancelled by the delivery partner

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What is priority delivery?

For an additional fee, we will prioritise your order and pack it first. Once packed, it will be added to the top of the riders' list of deliveries. Please note this option won't always be available, you can check once through to the Checkout page under Delivery Details. If you need any support, plea

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