I lost, misplaced, or don’t have my phone, how do I get into my account?

If you have an existing Gopuff account but do not have access to login on the phone associated with your account and have a new phone, please get in touch with our customer support team to update your number.

The quickest way is through Live Chat in the app: Account > Help > Chat with Support, we're here 24/7!

Prefer email? You can also reach us at support.uk@gopuff.com.