The Way to Go Newsletter

We’ll post all of our newsletters here, so you never miss a beat. Submit to the Way to Go Newsletter Sharing is caring! Lend a helping hand by submitting your best practices for finding success with Gopuff. Submit your Delivery Tips & Tricks​ ​ Fill out this form and we just might feature your story

What is Gopuff?

Gopuff means instant needs – essentials, delivered in minutes right to your door. Whether you need Tylenol, that one ingredient you didn’t realize you were missing until halfway through cooking dinner, your visiting friend’s favorite beer, or one of the other 4,000 products we stock across hundreds

goBrands Notice - ABRA 122068

When will I be able to purchase alcohol in my city?

Gopuff is always working to expand its product offerings, including alcohol. If we do start offering alcohol in your city, we will absolutely let you know via email, messaging, or the app.

Going Online

To go online and start receiving trip offers, follow these steps: Swipe “Go Online” Select the Gopuff facility you want to deliver from Head to that facility to start receiving trip offers! Tip: You may receive a trip offer once you’re a few minutes away from the facility. This is to help you spend

Keeping your driver app updated

To stay true to our commitment of constantly improving the driver experience, Gopuff often releases updates to the driver app. To ensure you are always on the most up-to-date version of the driver app, we recommend enabling automatic updates in your device settings. ​ How to turn on auto updates on

How do I change the email address on my account?

To update or edit the email address associated with your Gopuff account, visit the “my account” section and select “settings”. You’ll see a “change email” option.

GBL California Safety

What are GBL California's policies for Anti-Discrimination, Anti-Harassment, and Zero Tolerance? GBL California Anti-Discrimination & Anti-Harassment Policy GBL California Zero Tolerance Policy How do I report an incident pertaining to the Zero Tolerance and/or Anti-Discrimination & Anti-Harassment

Not receiving offer notifications

If you believe you are having issues receiving trip offer notifications, follow these steps: Make sure that you are online and either at or nearby the MFC Check that you have notifications enabled for Gopuff Driver in your device settings (For iOS) Settings → Notifications → Gopuff Driver → Allow No

How to spot a fake ID

What are the age and ID verification requirements for delivering alcohol and regulated products? When an order includes an alcoholic beverage, the law requires you to verify the age of the customer before you hand over the alcohol. You can only deliver alcohol if the customer is 21 years of age or o

Seattle Paid Sick & Safe Time

Notice of Rights and Policy & Procedure Visit the following direct links for more information: ​Seattle Paid Sick & Safe Time - Notice of Rights ​​Seattle Paid Sick & Safe Time - Policy & Procedure How to use PSST in the Gopuff Driver app If you have 1 or more days of PSST available, you’ll now see

California Pay: Prop 22

How does Prop 22 affect how I'm paid? As a delivery partner in California, you are guaranteed to earn at least 120% of the local minimum wage at your pickup location, plus $0.36 for each mile driven during engaged time. This is your Prop 22 net earnings floor.* The Prop 22 Earnings Adjustment Calcul

Weekly Summary Explained

​ As a Gopuff delivery partner, your Weekly Summary helps you track the quality of the services you provide to customers through the platform. These metrics are calculated on a weekly basis, looking at Monday - Sunday of the previous week. You can see the previous week’s metrics and how they are cal

Can I send a Gopuff order to someone else?

You definitely can! Please keep in mind that we do sell some age-controlled products, so the intended recipient will need to be of age if any of those products are ordered. Updates regarding your delivery will be sent to your mobile phone. Please keep this in mind, as you may need to act as the go-b

Which payment methods does Gopuff accept?

Gopuff accepts all major credit and debit cards, including American Express (AMEX), Discover, Mastercard, Visa, JCB, Maestro, and Maestro UK. We also accept PayPal and Cash App Pay on both the mobile app and website. SNAP EBT, Apple Pay, Google Pay and Venmo are exclusive to our mobile app. Gopuff n

How to maximize your earnings

Some of the perks of partnering with Gopuff is that you get to be your own boss and earn on your own terms. This means you choose when to deliver, how long you want to deliver for, and which offers you want to take. We want our delivery partners to be as successful as possible, so we’ve put together

Are you hiring ?

We are always accepting applications for various roles here at Gopuff! If you're interested in becoming a delivery partner, please apply at https://www.fountain.com/gopuff/apply/godrive-delivery-partner . If you're interested in joining our Corporate Team or working in our field organization, you ca

California Guidelines & Terms of Use

The goal of these guidelines is to help foster a delivery partner community rooted in Safety, Respect, and Integrity, all while upholding Gopuff’s Standards of Service. These guidelines are in place to protect delivery partners and to ensure a safe and professional experience for all who use the Gop

Delivering On-Demand

Being a delivery partner with Gopuff means you can enjoy the flexibility of working on your own terms. When you deliver on-demand, you can be online for as little or as long as you want, whenever you want. This is our most popular and most flexible earning option, and it’s available to all delivery

Delivering by bike in extreme weather conditions

Here are some essential safety tips to keep in mind while you’re out delivering in extreme weather conditions. Snowy or Ice Rain or Flood Extreme Heat Extreme Cold Use lights and reflectors. Increase visibility by using front and rear lights, as well as reflective materials. Snowfall can reduce visi