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Delivering

Delivering

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Returning Canceled Orders

When an order is canceled while you're on delivery, you’re responsible for returning the items to the facility you picked them up from. The return process is simple, and the app will walk you through it every step of the way. ​ This section will be removed by mid-July when the new return process (bo

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Delivering

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Understanding your Trip Offer

Your Trip Offer provides helpful information about your trip so you can make an informed decision about whether or not you’d like to accept it. Trip Offers: Frequently Asked Questions ​ What is a trip offer and what does it include? Your Trip Offer includes key information about that particular trip

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Delivering

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Going Online

To go online and start receiving trip offers, follow these steps: Swipe “Go Online” Select the Gopuff facility you want to deliver from Head to that facility to start receiving trip offers! Tip: You may receive a trip offer once you’re a few minutes away from the facility. This is to help you spend

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Picking up Orders

Once you’ve accepted a trip offer, it’s time to head inside the Gopuff facility to pick up your order(s). Picking up an order is as easy as 1, 2, 3: Find the bin(s) containing your order(s) (Tip: find bin numbers listed on your Trip Pickup screen) Scan the QR code for each component listed on your p

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Delivering

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Delivering Orders

Delivering orders with Gopuff is easy, and the app will guide you every step of the way. To keep it simple, we’ve highlighted some of the key steps you can expect to encounter on delivery: Starting the Drop Off When you arrive at the customer’s address and click “Start Drop-Off,” you’ll be prompted

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Delivering