Skip to main content
US Customer Service and Driver Support
Delivering

Delivering

Article list

(5)
UC
Returning Canceled Orders

Returning Canceled Orders (New Process Launching July 8) Note: Starting July 8, this new return process is rolling out to select sites in the US: Manayunk, Orlando (Union Park), Northeast Philly, Gray's Ferry, Callowhill and Bethlehem. If your facility still uses the previous process, you can view t

Article

 • 

Delivering

UC
Understanding your Trip Offer

Your Trip Offer provides helpful information about your trip so you can make an informed decision about whether or not you’d like to accept it. Trip Offers: Frequently Asked Questions ​ What is a trip offer and what does it include? Your Trip Offer includes key information about that particular trip

Article

 • 

Delivering

UC
Going Online

To go online and start receiving trip offers, follow these steps: Swipe “Go Online” Select the Gopuff facility you want to deliver from Head to that facility to start receiving trip offers! Tip: You may receive a trip offer once you’re a few minutes away from the facility. This is to help you spend

Article

 • 

Delivering

UC
Picking up Orders

Once you’ve accepted a trip offer, it’s time to head inside the Gopuff facility to pick up your order(s). Picking up an order is as easy as 1, 2, 3: Find the bin(s) containing your order(s) (Tip: find bin numbers listed on your Trip Pickup screen) Scan the QR code for each component listed on your p

Article

 • 

Delivering

UC
Delivering Orders

Delivering orders with Gopuff is easy, and the app will guide you every step of the way. To keep it simple, we’ve highlighted some of the key steps you can expect to encounter on delivery: Starting the Drop Off When you arrive at the customer’s address and click “Start Drop-Off,” you’ll be prompted

Article

 • 

Delivering