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Delivering

Delivering

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Canceled Orders

When an order is canceled, the delivery partner is responsible for returning it to the facility they picked it up from. The return process is simple, and the app will walk you through it every step of the way.Why do orders get canceled?In most cases, an order is canceled by the delivery partner (via

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Understanding your Trip Offer

Your Trip Offer provides helpful information about your trip so you can make an informed decision about whether or not you’d like to accept it.Trip Offers: Frequently Asked Questions​What is a trip offer and what does it include?Your Trip Offer includes key information about that particular trip, su

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Going Online

To go online and start receiving trip offers, follow these steps:Swipe “Go Online” Select the Gopuff facility you want to deliver fromHead to that facility to start receiving trip offers!Tip: You may receive a trip offer once you’re a few minutes away from the facility. This is to help you spend les

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Picking up Orders

Once you’ve accepted a trip offer, it’s time to head inside the Gopuff facility to pick up your order(s). Picking up an order is as easy as 1, 2, 3:Find the bin(s) containing your order(s) (Tip: find bin numbers listed on your Trip Pickup screen)Scan the QR code for each component listed on your pic

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Delivering

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Delivering Orders

Delivering orders with Gopuff is easy, and the app will guide you every step of the way. To keep it simple, we’ve highlighted some of the key steps you can expect to encounter on delivery:Starting the Drop OffWhen you arrive at the customer’s address and click “Start Drop-Off,” you’ll be prompted to

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Delivering