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Your Gopuff Account

Your Gopuff Account

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FAM Subscription Issues

Cancel Subscription If you would like to cancel your FAM subscription, you can manually cancel through your Gopuff app. To do so, you will need to go to your Account Settings > FAM Membership > Cancel Membership. If you have already paid the fee for the current month’s subscription, the benefits wil

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Your Gopuff Account

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What should I do if I suspect fraudulent or suspicious activity on my account?

If you notice suspicious activity on your banking statement, we strongly recommend that you contact your financial institution to report the potentially fraudulent activity. Due to privacy concerns, we are unfortunately unable to assist you directly through our Customer Service Team. Your financial

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Your Gopuff Account

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How do I update my account information?

To update your account information, visit the my account section of your Gopuff account. Using the my credit cards and settings sections, you can update your payment methods, phone number, and email address associated with your Gopuff account.

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Your Gopuff Account

UC
I cannot log in to Gopuff. What now?

Please ensure you are entering the correct phone number when logging into your Gopuff account. A 4 digit verification code will be sent to your phone number and to the email address associated with your Gopuff account. If you are not receiving the verification code, please contact our Customer Servi

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Your Gopuff Account

UC
I lost, misplaced, or don’t have my phone, how do I get into my account?

If you have an existing Gopuff account, but do not have access to login on your phone, you can login on another device. Please enter the phone number associated with your account, and we’ll send the 4 digit verification code to both your phone and the email address associated with your account. You

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Your Gopuff Account