Small Order Fee - Why am I being charged a small order fee and why are there different charges?

Actualizada 

The Small Order Fee is a service charge that supports the conditions of delivering a small order value.

We currently have a fee structure depending on your total charge. Tobacco products are exempt from the Small Order Fee calculations.

Products this applies to: Rolling tobacco, cigarettes, Heets (heated tobacco), cigars and cigarillos.

Products this doesn't apply to: Vapes, nicotine pouches (e.g. Nordic, Velo etc.) and tobacco accessories (e.g. lighters, rolling papers, filters etc.)

Kindly add more items to remove this fee.

For further support please reach out to our Customer Service Team, anytime, via Live Chat on our app, go to Account > Help > Contact for Support.