Delivery Fee - Why am I being charged for a delivery fee?

The delivery fee is a service charge that supports the rider's ability to deliver your order. We have a maximum delivery fee of £1.99 for non FAM members. If you subscribe to FAM, you will get free delivery on all your Gopuff orders at a monthly charge of £5.49 or annual charge of £54.99. On top of free delivery, you will also have access to some great benefits such as exclusive FAM member discounts and in-app promotions!

For further support, please reach out to our Customer Service Team, anytime, via Live Chat on our app, go to Account > Help > Contact for Support.

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