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Your Gopuff account (UK)

Your Gopuff account (UK)

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I lost, misplaced, or don’t have my phone, how do I get into my account?

If you have an existing Gopuff account but do not have access to login on your phone, you will need to get in touch with our customer support team as the verification code would be sent to the mobile number associated with your account. You can contact our Customer Service team via live chat 8a

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Your Gopuff account (UK)

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How do I change the email address on my account?

To update or edit the email address associated with your Gopuff account, visit the my account section and select settings. You'll see a change email option.

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Your Gopuff account (UK)

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Can you stop texting and/or emailing me?

You’re able to unsubscribe from Gopuff marketing emails using the link provided at the bottom of the emails. You’ll see a line that reads, “To unsubscribe from our mailing list, click here.” Note: emails titled “Gopuff Your verification code” and “Your Gopuff order details!” are transactional. The

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Your Gopuff account (UK)

UC
How do I update my account information?

To update your account information, visit the “Account” section of your Gopuff account. Using the “Payments” and “Settings” sections, you can update your payment methods, phone number, and email address associated with your Gopuff account.

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Your Gopuff account (UK)

UC
What should I do if I suspect fraudulent or suspicious activity on my account?

If you notice suspicious activity on your banking statement, we strongly recommend that you contact your Financial Institution to report the potentially fraudulent activity. Due to privacy concerns, there is very little we can do for you directly through our Customer Service Team. Your Financial Ins

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Your Gopuff account (UK)