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Your Gopuff order (UK)

Your Gopuff order (UK)

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(13)
UC
Items from my order are missing.

We're sorry to hear that you've had a missing item in your order! We realise that's not ideal, and it's definitely not the type of experience we want our customers to have with us. If part of your order is missing, please reach out to our Customer Service Team via Live Chat anyti

Article

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Your Gopuff order (UK)

UC
Items in my order are expired.

We're sorry to hear that you've had an expired item in your order! We realise that's not ideal, and it's definitely not the type of experience we want our customers to have with us. If part of your order is missing,please reach out to our Customer Service Team via Live Chat anyti

Article

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Your Gopuff order (UK)

UC
Items in my order are damaged.

We're sorry to hear that you've had a damaged item in your order! We realised that's not ideal, and it is definitely not the type of experience we want our customers to have with us. Please reach out to our Customer Service Team via Live Chat on our app, go to Account > Help > C

Article

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Your Gopuff order (UK)

UC
Items in my order are melted.

We're sorry to hear that you've had a melted item in your order! We realise that's not ideal, and it's definitely not the type of experience we want our customers to have with us. If part of your order is melted, please reach out to our Customer Service Team via Live Chat anytime

Article

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Your Gopuff order (UK)

UC
My order ETA changed, is something wrong?

We're sorry your order didn't arrive within the timeframe initially provided, we understand that you want your stuff as quickly as possible! Changes may occur due to rider capacity, traffic or other extenuating circumstances. The order status page in the app or on the website will keep you

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Your Gopuff order (UK)