Items in my order are damaged.

We're sorry to hear that you've had a damaged item in your order! We realised that's not ideal, and it is definitely not the type of experience we want our customers to have with us. Please reach out to our Customer Service Team via Live Chat on our app, go to Account > Help > Chat with Support.

Please ensure you are reaching out within 12 hours after your delivering has been completed. Claims made outside the 12-hour period will not be reviewed.

​