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Stripe Connect is the platform that allows delivery partners to be paid for the services they offer on Gopuff. I have an existing Stripe account with another company. Do I need to create a new Stripe account? Yes, you still need to create an account with Stripe for Gopuff in order to get paid. The o
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Delivery Partner Pay
How do I know if I’m eligible to deliver alcohol and other regulated products? In order to deliver alcohol and other regulated products, you must: Be 21+ years old Have a valid driver's license Have passed a criminal background check Complete an alcohol certification course (if applicable) Do I need
Delivering Alcohol and Other Regulated Products
To refer someone to Gopuff, you can simply share a unique code or link found within the referral section of the Gopuff app and website. When someone successfully completes their first Gopuff order using either your referral link or your unique code, you automatically receive a reward credited to you
Payments, Coupons and Discounts
Hot Streak 🔥 Hot Streak is a feature in your Driver App that rewards you for accepting consecutive trip offers. The more offers you accept in a row, the higher your Hot Streak. Maintaining your Hot Streak helps you get prioritized for upcoming offers. UPDATE: Back in September, we temporarily pau
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hot streak
Account Info
Refunds generally take 3-5 Business Days to process (not including weekends or holidays). In some instances, funds may be returned in the form of a Voided Transaction instead of a manual refund. In these instances, you will see a pending charge fall off of your account instead of a positive credit i
Some of Gopuff promotions and discounts will be automatically applied to your order. To see if you have any discounts on your account, you can add any product to your bag and visit the bag page. If there are auto-applied discounts, you will see the discounts applied to your order subtotal. To enter
To update your account information, visit the my account section of your Gopuff account. Using the my credit cards and settings sections, you can update your payment methods, phone number, and email address associated with your Gopuff account.
Your Gopuff Account
After finishing the process of setting up your Stripe account, you will have some questions. We are here to help! When do I get paid? Gopuff’s pay cycle runs every Monday at 5AM local time through the following Monday at 4:59AM. We process your weekly pay on Tuesdays, and it may take a few days t
Delivery partners in the State of California who received notification of contract termination are eligible to appeal their deactivation. The option to appeal a contract termination will be detailed at the end of the relevant contract termination email. You will have up to one week to submit any r
Earning in California
Ready to get out there and start delivering? Before you do, make sure you’ve completed these 3 steps: Download the driver app Download the Gopuff Driver app in the App Store for iOS, or in the Google Play Store for Android Log in to the app using your phone number or email Enable Device Settings E
Getting Started
In order to protect your personal and financial information, our agents do not have a way to accept payment over the phone. You will need to place an order through our app, but please feel free to reach out to our Customer Service Team if you’re having trouble navigating the order experience! You ca
Your Gopuff Order
By going to the Gopuff app, clicking the account icon at the bottom of the page, and selecting Help.
About Gopuff
To earn with Gopuff, you first need to set up your Stripe account. Stripe is our payments platform, offering fast, secure payments and an easy login experience for Gopuff delivery partners. To set up your Stripe account, follow these steps: Download the Gopuff Driver app Open the app and tap Acc
To sign up to be a Gopuff Delivery Partner, you’ll need the following documents: Valid U.S. driver’s license* Vehicle or Car insurance in your name* In some locations, you may be asked for Vehicle Registration, Inspection or other documents. *Those who are delivering by bike are not required to ha
Become a Delivery Partner
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