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Application Process

Requirements for being a Gopuff Delivery Partner ​ To be a Gopuff Delivery Partner, you need to meet the following requirements: 21+ years old Valid U.S. driver’s license Vehicle and car insurance in your name Smartphone with the most up-to-date operating system Willing & able to pass a pre-paid reg

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GBL California Safety

What are GBL California's policies for Anti-Discrimination, Anti-Harassment, and Zero Tolerance? GBL California Anti-Discrimination & Anti-Harassment Policy GBL California Zero Tolerance Policy How do I report an incident pertaining to the Zero Tolerance and/or Anti-Discrimination & Anti-Harassment

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"My Stats" Explained

The My Stats page is replacing the Weekly Summary to give you more transparency and real-time feedback on your 100 most recent orders. The new My Stats page will be rolling out to US delivery partners over the course of the next four weeks. If you're looking for information about the Weekly Summary,

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Stripe FAQs

Stripe Connect is the platform that allows delivery partners to be paid for the services they offer on Gopuff. I have an existing Stripe account with another company. Do I need to create a new Stripe account? Yes, you still need to create an account with Stripe for Gopuff in order to get paid. The o

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How to maximize your earnings

Some of the perks of partnering with Gopuff is that you get to be your own boss and earn on your own terms. This means you choose when to deliver, how long you want to deliver for, and which offers you want to take. We want our delivery partners to be as successful as possible, so we’ve put together

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Appealing account deactivation

Delivery partners in the State of California who received notification of contract termination are eligible to appeal their deactivation. ​ The option to appeal a contract termination will be detailed at the end of the relevant contract termination email. You will have up to one week to submit any r

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Non-California Guidelines & Terms of Use

The goal of these guidelines is to help foster a delivery partner community rooted in Safety, Respect, and Integrity, all while upholding Gopuff’s Standards of Service. These guidelines are in place to protect delivery partners and to ensure a safe and professional experience for all who use the Gop

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About Gopuff

Gopuff is a leading Instant Commerce platform that brings thousands of everyday products to customers in minutes. The company stores its own inventory of about 4,000 products in hundreds of local micro-fulfillment centers, so, when customers order, their stuff comes directly from Gopuff to their doo

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Background Check

How does the background check work? ​ All potential delivery partners are required to pass a Motor Vehicle Record (MVR) and a Criminal background check. You will need to sign a consent form before we run the background check. The consent form will be sent to your email address. For your safety as we

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Items in my order are melted.

We sincerely apologize for the mistake! Gopuff has a high standard of ensuring that temperature-sensitive items arrive as desired. We would be happy to correct this, please reach out to our Customer Service Team by going to the Gopuff app, clicking the account icon at the bottom of the page, and sel

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Documents needed in order to sign up

To sign up to be a Gopuff Delivery Partner, you’ll need the following documents: Valid U.S. driver’s license* Vehicle or Car insurance in your name* In some locations, you may be asked for Vehicle Registration, Inspection or other documents. ​ *Those who are delivering by bike are not required to ha

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Delivering with Gopuff

Ready to get out there and start delivering? Before you do, make sure you’ve completed these 3 steps: ​ Download the driver app Download the Gopuff Driver app in the App Store for iOS, or in the Google Play Store for Android Log in to the app using your phone number or email Enable Device Settings E

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Wait Pay for Scheduled Delivery Partners

Partners who schedule a block are eligible to earn a per-minute rate (e.g. $0.20/min) for the time they spend waiting at the facility for an order during that block. This is called Wait Pay. ​ Wait Pay = (Scheduled minutes while waiting at the facility) x (Wait Pay Rate) ​ During a scheduled block,

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Setting up your Stripe account

To earn with Gopuff, you first need to set up your Stripe account. Stripe is our payments platform, offering fast, secure payments and an easy login experience for Gopuff delivery partners. ​ To set up your Stripe account, follow these steps: ​ Download the Gopuff Driver app Open the app and tap Acc

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