Why am I being charged for a delivery fee?

Our delivery fee helps support your rider in getting your order to you quickly and safely. For non-FAM members, this fee is capped at £1.99.

Want to skip the fee altogether? Join Gopuff FAM! For just £5.49/month or £54.99/year, you’ll get free delivery on all orders, plus access to exclusive discounts and app-only deals.

Need help or have questions? Our Customer Service Team is here 24/7. Chat with us anytime via Live Chat in the app:

Account > Help > Chat with Support. Or email us at support.uk@gopuff.com.