Documents needed in order to sign up

We accept any UK-based driver’s license (unless migrated within the last year). Please make sure the driver’s license is not expired at the time of submitting your application. An identification card, rather than a driver’s license, is accepted only for partners who will be delivering by bicycle.

Before submitting a photo of your driver’s license or ID card, make sure the following are true:

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• The picture is not blurry

• The lighting in the picture is not dark

• All 4 corners of the ID are visible

• All details and writing of the ID are visible 

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To upload documents – like your valid driver’s license and vehicle insurance – look for the link to continue your application which can be found in emails from notifications@fountain.com

• Your Name (either as policy holder or authorized driver)

• Effective/Expiration Date (It can’t be expired)

• Vehicle Information (make, model, VIN)

• Car insurance Policy information as requiring 'Carriage of goods for Hire & Reward' (car insurance company name, policy number, etc.)

• The picture is not blurry

• The lighting in the picture is not dark

• All details and the text are visible

• Upload of insurance certificate is in PDF format

To upload documents – like your valid driver’s license and vehicle insurance – look for the link to continue your application which can be found in emails from notifications@fountain.com 

We accept PDF or screenshots of car insurance information from all providers but these must cover the Carriage of goods for Hire & Reward.

No, you can be listed as a secondary insured or as an authorized driver (i.e. on parents’ policy). However, you must provide a document that shows you are listed as an insured driver, such as a certificate of insurance and not a policy schedule.